Q: Where are Mark paddles made?

A: All MARK Pickleball paddles have an Origin of China (Country of Origin: China) and are Designed & Quality-Controlled in the USA.

Q: Are your products warrantied?

A: Yes. Our paddles comes with a 150-day warranty. Learn more about our warranty policy.

Q: What is your refund policy?

For paddle orders placed through our site, markpickleball.com, we offer a 30-day hassle-free return or exchange policy.*

To be eligible for a return, your item must be in the same condition that you received it, and unworn or unused. To start a return, you can contact us at support@markpickleball.com.

More information can be found here: refund policy.

Q: Who do I contact for customer support?

A: For any questions about any of our products, please contact customer support here: support@markpickleball.com.

Q: What is your shipping policy?

A: We strive to process all orders in one to two business days. For information about shipping times and potential carrier delays, read more here.

Q: How do I care for my Pickleball paddle?

A: The three most important steps in caring for your paddle are:

1. Keeping it clean. For KevlaCarbon paddles you can use a damp cloth. For Carbon Fiber surfaces you can use a paddle eraser.
2. Avoid extreme temperatures. Leaving your paddle in a hot or cold car for a long period of time can affect its performance.
3. Invest in a cover like one of our Pickleball cases. It may pay for itself in extended paddle life.

Q: How long do Pickleball paddles last?

A: In general, paddles last 6 to 12 months. As a rule of thumb, expect to be buying a new paddle every year.